Return & Refund Policy
At valluemarts , we want you to be completely satisfied with your purchase. If for any reason you're not, we've made the return and refund process simple and easy.
Returns:
- You may return most items within 7 days of receipt for a full refund or exchange.
- The item must be in its original condition with tags attached and in the original packaging.
- Non-returnable items include clearance sale items, personalized products, and gift cards.
How to Return:
- Contact us at support@trustmarts.in within 7 days of receiving your order.
- Provide your order number and a description of the product(s) you wish to return.
- Once your return is approved, we'll provide you with return instructions.
- Please securely package the item and ship it back to us at the provided address.
Refunds:
- Refunds will be processed after we receive and inspect the returned item(s).
- Refunds will be issued to your original payment method.
- You will be notified by email once your return has been processed.
Exchanges:
- If you wish to exchange an item, simply follow the return procedure above and place a new order for the replacement item